Get support if you’re clinically extremely vulnerable to coronavirus (COVID-19)

This service has now closed.

If you’ve already got priority access to supermarket deliveries, you’ll keep it up to 21 June.

Continue to contact your local authority if you need urgent help getting essential supplies and cannot rely on supermarket deliveries, family, friends or neighbours.

You can read guidance on protecting yourself from coronavirus (COVID-19) if you were shielding.



Find out what support is available

Get additional healthcare support

You should continue to get support from the NHS for your existing health conditions. If you have an urgent medical need, call NHS 111 or, for a medical emergency, dial 999.

You can access many NHS services from home, including ordering repeat prescriptions or contacting a health professional. You can also access these services through the NHS app.

You can register to get healthcare support from a volunteer through the NHS Volunteer Responders programme. Volunteers can collect and deliver shopping, medication and other essential supplies.


Get mental health and wellbeing support

It is important to look after your mental health.

If you experience a mental health crisis we urge you to contact your local urgent mental health helpline immediately to get direct access to a mental health professional. The NHS Mental Health Trusts have established helplines that are open to people of all ages, 24 hours a day 7 days a week.

The NHS’s Every Mind Matters website offers advice and practical tips on coping with mental health issues during this pandemic and beyond.

If you’re feeling lonely, you can access support from the Let’s Talk Loneliness organisation.


Get support at home

There are different services available to help support you at home.

You can sign up to the Priority Services Register to access support from energy suppliers and network operators including advance notice of planned power cuts and priority support in an emergency.

Telecom providers are also required by their regulator, Ofcom, to support you as a vulnerable customer. Read Ofcom's vulnerable customer information to find out more.

The NHS offers tips on staying productive while working from home. There’s also advice on how to support your child while at home.


Get employment support

If you’re disabled or have a physical or mental health condition that makes it hard for you to do your job, you can get support in work if you have a disability or health condition, including mental health support.

If you have access to occupational health and employee assistance programmes in the workplace, these services can also provide you with a range of health support and advice for your physical and mental health needs.

The Coronavirus Job Retention Scheme (furlough) has been extended until 30 September. The Self-Employment Income Support Scheme (SEISS) has also been extended until 30 September.

The Health and Safety Executive (HSE) has published guidance on protecting vulnerable workers, including advice for employers and employees on how to talk about reducing risks in the workplace.

Citizens Advice has information about your rights at work and how to solve problems in the workplace.




If you do not live in England

There's: